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A podcast of the orginal post ITIL V3 Live is ... still coming, and VERY expensive

I see the long-awaited "ITIL portal" is showing off. It will go live on 10th November.

A podcast of the original article

Once upon a time IT Service Management was a movement dedicated to improving the levels of service delivered by IT. And ITIL was a body of knowledge put together by the government as a public service and released into the public domain. The books weren't free simply because costs had to be covered.

Now it is turning into just another snake oil peddled by shiny suits.

A podcast of the original article Why is Project Management almost invisible in ITIL V3?

PM is the engine that moves much stuff (hopefully just about everything) from Development to Production, which is pretty important now that ITIL has muscled into Application Management. PM should interlock with Change Management and Testing. PM should provide most of the Early Life Support. Release and Deployment shouldn't move without PM: if it is big enough to be a release it should be a project. And so on.

A podcast of the orginal post What do all the sites without a CMDB do?

There are some fundamental fallacies behind the arguments for CMDB and a recent article encapsulated a number of them. Why do we keep getting told a CMDB is essential when almost nobody has one?

A podcast of the origninal post Give up on ITIL V3 training and certification - it is not going to change
Yet another unhappy camper prompted me to hammer on the cold stone walls of Castle ITIL once again, right over the blood-stains of last time I tried. But I won't. I give up. ITIL training and certification isn't going to change. It has been taken over by the money engine and is lost. The real experts are elsewhere.

A podcast of the original blog post

The IT Skeptic believes that COBIT has matured to the point where the supporting books constitute a body of knowledge (BOK) that is coming close to a credible alternative to ITIL

A podcast of the original post a back-of-an-envelope re-analysis of Forrester and BMC's own CMDB research

Several readers argue well that ROI is not the right measure for a CMDB, but nevertheless management want to know what they get for their money, and BMC's own research suggests "not much".

A podcast of the original blog post Crap Factoid Alert: CMDB savings of more than $1 million per year .

This is a CATEGORY 1 Crap Factoid alert from Chokey the Chimp at the IT Skeptic's Crap Factoid Warning Service. THIS IS NOT A DRILL. Be on EXTREME danger alert for CF "CMDB savings of more than $1 million per year". BMC and Forrester are shovelling it.

A podcast of the original article itSMFUSA declares who it thinks was Julie Linden
So itSMFUSA believes James Prunty is Julie Linden. I look forward to seeing the outcome of this suit as I would love to know the truth of this. Whether a lawsuit will ever reveal the truth is another question.

A podcast of the original postITIL V3: where's the portal?
Long ago in a time far away, OGC promised an ITIL Live™ Portal to augment the impending new ITIL V3. "It's coming..."