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[Updated: APMG, the official accreditor of ITIL, have their own online sample exam of 40 questions!] Here are eight six seven eight links to free ITIL Version 3 practice exams to help you on your quest for ITIL V3 Foundation certification. The IT Skeptic has not worked through them so we make no comment on the quality of the questions, but evaluating that for yourself is a useful exercise.
Please leave a comment or contact me if you want to discuss any question you are not sure of. Unlike some of the forums, this site tends to attract some pretty experienced ITIL people who can hopefully help you out.
[Two links have been removed here as the material is in violation of copyright i.e stolen]
- APMG SAMPLE ITIL VERSION 3 FOUNDATION EXAMINATION
This is THE official sample exam. Freely accessible: click "Sample Online Exam". 40 questions (though it says 20) and yes it is the Foundation although the text says "Foundation Bridge". QA isn't a strength it seems. (Note there is also a sample ITIL V3 Foundation Bridge exam)
- Taruu.
Nice easy-to-use exams, no rego required. Other V3 resources too.
- ITIL Dumps
Also freely accessible. 3 papers of 40 questions each! He had a few errors early on but might be better now
- Datajar
Registration required. Only "a small timed service level management quiz with 10 questions to check your understanding" but I also like the look of their other online courses
- ILX Group
Only 10 questions. registration required.
- ILX Group also have a larger download with an "ITIL V3 exam simulator" (not tested)
- ITSM Online
A free demo: 5 questions.
- Another one here
and when you are done with them, buy the official ITIL Version 3 Foundation study book
Passing Your ITIL Foundation Exam - The Official Study Aid
It's cheap. The first edition has a couple of errors that luckily the IT Skeptic has tabulated for you on BOKKED - the Body of Knowledge Known Error Database.
There are many more free ITIL exams online for ITIL Version 2 such as
- http://www.itsm-portal.com/
registration required
- http://www.berbee.com/public/learning/webseminar/WS_ITILExam/player.html
Listen along with the web seminar. Picks up where you left off which is nice.
- http://www.myitiltemplates.com/results.php?c=14
Registration required. I'm curious as to whether all of these were posted by the copyright holder.
- http://itservicetoday.blogs.com/itil_foundation_exam/files/free_itil_fou...
They want to sell you their book, so these might be hard questions :-D
These are probably good preparation for ITIL V3 Foundations certification as well - ITIL V2 is still in there somewhere.
There are also hordes of ITIL V3 sample exams for sale, from eBay piracy dirt to some startlingly expensive options. Caveat emptor.
See also:
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Comments
It's another case of IPR ignored...
I took a quick look at the first two websites and as expected these are the official APMG ITIL V3 Foundation practice exam papers that are issued to Authorised Trainer Organisations (ATOs) to use on courses as practice exams for their delegates. They are clearly marked as "copyright APMG" and "not to be copied or sold without permission" but in today's "free-online" world that seems to have no significance any longer, unless of course APMG starts to take legal action like the music industry did not so long ago :-(
The IT Skeptic does not condone IP theft
Thankyou for the alert. I have removed the links.
I have informed APMG (and I have complained to the web host). We will see if we can get this site taken down.
i'm not an ATO, I don't have access to these papers. Can someone check this one please http://itildumps.blogspot.com/. Also check it against the Passing Your ITIL Exam book - I don't have a copy right now.
better hope APMG didn't give permission
better hope APMG didn't give permission (VERY unlikely) as my complaint has resulted in the site being taken down immediately. Excellent work www.webng.com!
comment removed
I'ved removed an allegation against a training provider just while I check facts, since the allegation came from another training provider :-D
One more for your list!
Here's a link to a FREE, full-length, timed, graded, etc. online ITIL v3 Foundation practice exam. This one has a pool of 100 questions delivered in randomly generated batches of 40.
http://www.taruu.com/practice.aspx
There you'll also find a full length ITIL v3 Foundation study guide and an online ITIL glossary of terms.
The questions were originally authored (e.g. not in violation of OGC IP) by professional instructors with extremely high pass rates (95%+) who have experience delivering ITIL classes to thousands of students. The feedback we get from most students is that these questions are helpful, but slightly easier than the real ones.
Enjoy!