There aren't many funny ITSM books
According to all the reader feedback so far, the satirical Introduction to Real ITSM is!
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There aren't many funny ITSM books According to all the reader feedback so far, the satirical Introduction to Real ITSM is! Legends of ITIntroducing a new series of posts (and a competition for a $100 Amazon gift voucher): The Legends of IT, written by you. Favourite BooksTell us about your favourite ITSM books, in print or not, obscure or well known... Social networking linksWho's new |
 What am I skeptical about?
Blog entry submitted by skeptic
 on Mon, 2006-05-29 23:08. [nid:14] I was asked this question on this forum. Here's my answer: Skeptics are skeptical about everything :p
Seriously, I need to look at what I have written more closely to see if I am causing confusion somewhere. What I was trying to communicate is that I am a big fan of service management (it is "real"); I even think ITIL is entirely appropriate where there is a business driver for it; in fact I regard ITIL as gold-standard best practice for ITSM. Well, let me call it "gold standard generally accepted practice". We'll discuss "best" soon. I'm skeptical of people's attitudes to ITIL: the uncritical adoption of ITIL by too many people in too many situations. 
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