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 SO p35 Event definition
BOKKE submitted by pfranck on Mon, 2007-06-25 10:48. [nid:267]
I do not understand second part of the definition of an event (Service Operation, Page 35, 4.1 Event Management). The definition seems to include 2 parts : one which is consistent with the Event definition in the glossary (Service Operation, page 232) and the second starting with "evaluation of the impact". There is a missing line in the right hand column if you compare it's length to that of the left colum. My explanation to this is there is probably some text missing. Something like "(...) of IT Service. Event Management implies evaluation of the impact (...)".
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ITIL® is a Registered Trade Mark and a Registered Community Trade Mark of the UK Office of Government Commerce ("OGC"). ITIL® is registered in the U.S. Patent and Trademark Office.
ITIL Live™ is a trademark of TSO, The Stationery Office.
COBIT® is a Registered Trade Mark of the Information Systems Audit and Control Association and the IT Governance Institute.
Microsoft® is a Registered Trade Mark of Microsoft Corp. in the United States and/or other countries.
CMM® is a Registered Trade Mark of Carnegie Mellon University.
ISO® is a Registered Trade Mark of the International Organisation for Standardisation.
© Copyright 2006-2009 Two Hills Ltd www.twohills.co.nz. All rights reserved
Permission is required to reproduce this content in any form. Brief extracts may be used without permission if attributed with a link to this site. RSS feeds may be used without permission. Permission is granted for anyone to link to this site.
By accessing or viewing this site, you are deemed to have agreed to the terms and conditions.
The contents of this site are unmoderated submissions from authenticated and unauthenticated users. As such they cannot and do not represent the views of Two Hills Ltd.
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