What do the IT Skeptic readers feel about the ITIL v3 exams?

Blog entry submitted by skeptic on Tue, 2008-02-12 23:19. [nid:459]
in

What do the IT Skeptic readers feel about the ITIL v3 exams? We polled you to find out.

Based on the dubious research of our recent poll (self-selecting sample, biased sample population, small sample, no controls...), those of you who are unhappy about the ITIL v3 exams are a (vocal) minority - the majority of punters are happy with their investment.

Of course only 310 of you actually voted. I'm not sure if this is apathy or if shows the limited uptake of ITIL v3 training so far...

The results were:

Very satisfied 50% (155 votes)
Satisfied 8% (25 votes)
No opinion 10% (32 votes)
Dissatisfied 14% (42 votes)
Very dissatisfied 18% (56 votes)
Total votes: 310
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Comments

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Given the criticism of the

Submitted by Visitor (not verified) on Wed, 2008-02-13 16:47.

Given the criticism of the exams on these pages it is an 'interesting' result.
Are you sure Dr Julie Linden isn't involved somewhere?

I could not summarise my thoughts into a simple vote!

Submitted by Liz Gallacher on Wed, 2008-02-13 17:24.

I have sat and passed both the full Foundation V3 and the Managers Bridge. I passed both. So, I was happy with the result. I had no course for the Foundation, but I teach it, and think the syllabus severely lacking. I attended a trainers-only event for the manager's bridge, which was stimulating, friendly, enjoyable, but we all had major criticisms of the syllabus, and all thought the exam was a joke (but were moderated to a pass). Glad I passed, yes. Believe that this is a useful qualification - not sure. Believe that the exam is a good indicator of ability and knowledge - definitely not!
Liz Gallacher
Freelance Trainer and Consultant

just want the ticket

Submitted by skeptic on Thu, 2008-02-14 05:45.

I do audit for clusters of IP addresses, but vote stacking within 300 votes isn't hard.

On the other hand I'm prepared to believe that there is a silent majority who just want the ticket.

Stats eh?! You could also

Submitted by Visitor (not verified) on Fri, 2008-11-21 13:13.

Stats eh?! You could also have stated that only 32% (less than 1/3) were dissatisfied.

When presenting the facts, one should leave one's own biases at the door :)

Any service that registers one third dissatisfaction

Submitted by skeptic on Fri, 2008-11-21 18:47.

I have no idea what bias you are criticising. I said "those of you who are unhappy about the ITIL v3 exams are a (vocal) minority - the majority of punters are happy with their investment." which I think is an unbiased assessment.

Any service that registers one third dissatisfaction is in serious trouble.

You are trolling.

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