itSMF

itSMF USA Board Election

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Voting is underway for the itSMF USA Board from now to the end of this month. If you are an itSMF USA member you should have received the email that lists the candidates and voting instructions. For the rest of us, here are the details:

See you in South East Asia

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I hope to keep up the usual stream of postings on this blog through October as I

  • disappear into the wilds of urban Manila to see the in-laws
  • present at the itSMF conference in Singapore
  • likewise in Bangkok a couple of days later

Google Trends is always interesting

I got whipped in the stock market bubble like many people, so I'm the last to read too much into graphs any more, but nevertheless I always find Google Trends interesting.

hey all you nerds in itSM

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Apparently Don Tennant thinks ITSM is less than fascinating and even has a bit of fun at our expense. The thing that most impressed me about the video was that nobody actually hit him.

The ITIL V3 - COBIT V4.1 mapping white paper is available and no wonder noone is saying much

The long awaited ITIL V3 - COBIT V4.1 mapping white paper is available ... for a price. This is the final paper in a long-awaited series that answer the question left unanswered by the ITIL V3 books - how does ITIL relate to the standards and frameworks around it? The answer is that ITIL is very much a subset of COBIT's more comprehensive coverage.

Advertising to the itSMF keyword

Google AdWords/AdSense is a fascinating thing. Internet advertising may be the most revolutionary thing ever to happen to small business marketing (or big business for that matter). The sensitivity and feedback are extraordinary for testing and refining marketing messages. (So why do vendors still do so badly?).

The point of this ramble is that right now someone is paying over five bucks a click for the "itSMF" keyword.

An apology to itSMF

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When I wrote about speaker eligibility for the upcoming itSMF International Chapter Leadership Conference (CLC), I got mad and I allowed that to cloud my judgement and affect my language. I was rude. I apologise for the tone of the posting, to Ken Wendle whose name was on the document in question, and to itSMF in general. I'll understand if you speak to me like that when next we meet, but I hope I can keep things on a more professional level here on in. Sorry.
I have edited the posting to moderate the tone.

itSMF announce that ITSM Library is a Good Thing

itSMF International has announced that the ITSM Library (itSMFI's own product for must be about a year now) is a Good Thing. "Any concerns that itSMF International has expressed regarding these books have now been resolved".

itSMFUSA declares who it thinks was Julie Linden

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This post has been podcast
Computerworld has revealed

The U.S. chapter of the IT Service Management Forum has filed a defamation lawsuit against a former executive director, alleging that he attempted to discredit and damage the organization via comments posted on a blog under a fictitious name

Guess which blog.

Applications closing very soon for roles with itSMF IT Service Management research journal

itSMF International has announced an IT Service Management research journal. I just noticed that "Applications close on the 12th July 2008 at midnight" for "researcher, reviewer, sponsor, or member of the editorial board".

Since itSMF still has no global single channel of communication to members you may not have heard. If interested, get on it quick.

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