OGC

The Pillars of ITIL

skeptic — Fri, 09 Jan 2009 07:53:11 -0700

ITIL started out as just the books, but it is much more today: it is a movement, a professional group, and an industry. A great deal of activity goes on in promotion and support of ITIL worldwide. Much of it is ungoverned and ad-hoc. There are many pillars of the house of ITIL and OGC governs and manages only four.

Microsoft ups the ante on ITIL by releasing MOF into the public domain

skeptic — Mon, 15 Sep 2008 18:09:38 -0600

Just what sort of pacts has OGC signed with the money engines at TSO and APMG, or is HM still her own master? When will ITIL be set free?

The real significance remains to be seen, but Microsoft's announcement that MOF 4.0 (Microsoft Operating Framework, a MS variant of ITIL) is now available under a Creative Commons licence to not only Share but also Remix(!) puts additional pressure on Castle ITIL's proprietary grip on the ITIL content. The explicit mention of ITIL in the announcement suggests to me this pressure is not accidental. MOF was already freely available for download, as also are COBIT and FITS, but this takes open content ITSM another step.

Solid Harmony: mentions of PRINCE2 in ITIL V3

skeptic — Fri, 12 Sep 2008 14:18:38 -0600

Further to my post about the invisibility of Project Management in ITIL V3, it is interesting to see that there is even less mention of PRINCE2 in particular, despite it being ITIL's stable-mate at OGC. Not much walking across the corridor here! Of course, the North Americans were in control of writing much of ITIL V3 and none of it is actually done at OGC any more.

OGC Change Log for errors in ITIL, Prince2, M-o-R etc

skeptic — Thu, 10 Jul 2008 05:01:19 -0600

It may come as a surprise to some readers that there is such a "log". We have referred to it in the past, and it was through our frustration with it that the IT Skeptic launched BOKKED, the Body Of Knowledge Known Error Database.

OGC need to get broadband up at Castle ITIL to understand the 21st Century.

skeptic — Sat, 28 Jun 2008 21:15:49 -0600

This may not come as a surprise to you, but it does to me. I - along with The ITIL Imp - was under the misapprehension that the ITIL Live Portal was going to be free. Nope.

OGC rebranding comes apart, so to speak

skeptic — Fri, 09 May 2008 17:45:45 -0600

Here at the IT Skeptic website we try to maintain the highest standards of decency and decorum but this one is irresistable. For your amusement, the less easily offended readers should read on.

OGC publish a useless Lifecycle Process Model for ITIL V3

skeptic — Thu, 08 May 2008 18:48:30 -0600

OGC have recently published the long-promised Lifecycle Process Model for ITIL V3. It is pretty much useless in its published state.

IT Skeptic Awards 2007 - IT Skeptic

skeptic — Sun, 20 Jan 2008 02:16:37 -0700

A podcast of the original article

The IT Skeptic is pleased to announce our annual New Year's awards, inaugurated last year. These awards are presented to deserving figures and organisations in the IT industry in general and the ITSM industry in particular.

Visions of the Future of ITIL: Third Vision

skeptic — Mon, 06 Aug 2007 22:00:39 -0600

The IT Swami gives us his mid-year Visions of the Future of ITIL. Previously we had the First Vision and Second Vision. This is the Third:

Where to officially report ITIL book errors: "behind a locked door marked BEWARE OF THE LEOPARD"

skeptic — Mon, 25 Jun 2007 15:39:23 -0600

ITSM View has drawn our attention to the official "Change Control System" for ITIL (and presumably other) documentation on the Best Practice site owned by OGC, APM Group, the Best Practice User Group, itSMF and TSO. He has done a great public service by doing so, because nobody else has, least of all the ITIL books themselves.